You can return any item within 30 days of purchase if the item is unused with the original tags still attached; and we'll even refund the return shipping!
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We are currently shipping within New Zealand only.
We use New Zealand Post to courier your item to you. Once your order has been successfully processed and shipped a tracking number and estimated delivery date will be sent to you.
Please Contact Us if you have any questions about shipping, and we'll get back to you with an answer to your question just as soon as we can.